Information We Collect
We may collect your name, phone number, email address, travel preferences, enquiry details, booking-related information, payment confirmation details, and communication history.
Cookies and Tracking
We may use cookies and similar technologies to keep the website functional, understand page usage, improve campaigns, and measure advertising performance.
Analytics
We may use analytics tools to understand traffic sources, popular pages, device types, and website performance. Analytics data is generally aggregated and used to improve the service.
Google Analytics
If enabled, Google Analytics may collect information such as page views, approximate location, device type, browser, and interaction events.
Meta Pixel
If enabled, Meta Pixel may help us measure advertising performance, understand visits from Instagram or Facebook campaigns, and improve future communication.
WhatsApp Communication
When you contact Tripfik through WhatsApp, your phone number, profile name, message content, and enquiry context may be processed so we can respond and support your travel request.
Email Communication
If you email us or subscribe to updates, we may use your email address to respond, send requested information, and share service-related messages.
Payment Processing
Tripfik does not ask you to share sensitive card or banking passwords. Payments, when applicable, may be processed through banks, payment gateways, or third-party providers subject to their own policies.
Data Sharing
We may share necessary information with airlines, hotels, destination management companies, transport providers, payment processors, technology vendors, legal advisors, or authorities where required.
Data Retention
We retain information for as long as needed for enquiries, bookings, support, legal compliance, accounting, fraud prevention, and business records.
Security
We use reasonable administrative and technical safeguards, but no online system can be guaranteed to be completely secure.
User Rights
You may request access, correction, or deletion of your personal information, subject to legal, accounting, and operational requirements.
Contact Information
Privacy queries may be sent to support@tripfik.com.